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FAQs

 

How do I apply?

You may apply online at wwwreserveatporttlucie.com.

 

Can I have a cosigner?

Yes, you may have a cosigner.

 

How long is my lease term?

We offer lease terms from 7 – 12 Months.

 

What deposits are required?

Security Deposit is $700 up to an additional 2 month’s rent contingent on credit. Pet Fee is an additional $450.

 

Is renter’s insurance required?

Yes

 

When is my rent due?

Rent is due on the 1st and is charged a late fee after the 3rd.

 

How do I pay my rent?

Rent payment is made online at www.domuso.com.

 

Are any utilities included in rent? 

No utilities are included in the rent. Water/sewer and trash fees will be received via bill with combined total either in mail or online from AMS.

 

What utilities am I responsible for?

You are responsible for electricity, water/sewer and trash.

 

Who is my cable/ internet provider?

Comcast/AT&T

 

What if I need maintenance?

The property has a full-time maintenance team. The Team is also available after hours and on weekends for emergencies only.

 

Where can I find a copy of my lease?

You can download a copy when your lease is signed electronically. We also provide a copy in your move-in folder.

 

Do the apartments have a washer/ dryer?

Yes, all units have both a full-size washer and dryer.

 

Are single occupancy rooms available?

No

 

How do I add a roommate?

You may add a roommate by completing the roommate addendum and application. A $75 application fee is required for screening of an additional applicant.

 

Is parking first come, first serve or do we pay for a permit/spot?

Parking is first come, first serve.

 

Who do I contact if I need help or need something fixed?

You may place a service request online at reserveatportstlucie.com. Your resident code is provided in the move-in folder or you may call the office to receive your code to set up your account.

 

Is the community pet friendly?

Yes

 

What is the pet policy?

We permit up to two pets with 65lbs combined maximum weight. No aggressive dog breeds are permitted.

 

What are your restricted breeds?

Akitas, American Terrier, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, Pitbull, Rottweiler, Siberian Husky and Wolf Dog Mix

 

Can I sublet my apartment?

No

 

Can I use financial aid to help pay my rent?

Yes, if made payable to Reserve at Port St Lucie.

 

Are your apartments furnished?

No

 

Are we allowed visitors? Do they need a visitor pass?

Yes, visitors are allowed. A visitor pass is not required.

 

Can visitors use the amenities?

Yes, with resident present. You are permitted up to two guests.

 

How do I access my apartment if I lose my key?  

You can contact the Leasing Office during business hours. If it is after hours, you will need to call a locksmith as we do not provide after hours service for lockouts.